Thank you for taking the time to read my post about the Nigerian customer experience. Your engagement in this crucial topic is much appreciated.
As someone who believes that customer service is a cornerstone of any successful business, I'm thrilled to see that you share this sentiment.
I'm eager to learn from your personal experiences and unique perspectives on the Nigerian customer service landscape. Let's keep the conversation going and collaborate on ways to enhance customer experience in Nigeria!
Please don't hesitate to share your thoughts in the comments section below.
This article is very informative. I think customer service should be thought as a course in the university. There is a lot to learn. There are so many institutions that fail in this aspect. Sometimes I am nervous about complaining to a customer service staff when I have a problem, seeing their stern face alone is enough to have cold feet.
Thank you for your thoughtful comment Kosadriel. And, you’re absolutely correct! One of the critical skills that customer support or customer success personnel must possess is, empathy. They must share the customer’s perspective, feelings and provide assistance based off their ample product knowledge
You've summed it up. For any company that deals with customers directly or indirectly to succeed in the competitive market, there's need to put effective customers service in place. Thank you for the write up.
Great work Eromonsele! I always imagined customer service as the corporate workers we meet at banking halls or customer care call centers. Now, I realize that it’s beyond that. There’s social media customer support, live chat support, email support, technical support and much more.
Thank you for taking the time to read my post about the Nigerian customer experience. Your engagement in this crucial topic is much appreciated.
As someone who believes that customer service is a cornerstone of any successful business, I'm thrilled to see that you share this sentiment.
I'm eager to learn from your personal experiences and unique perspectives on the Nigerian customer service landscape. Let's keep the conversation going and collaborate on ways to enhance customer experience in Nigeria!
Please don't hesitate to share your thoughts in the comments section below.
This article is very informative. I think customer service should be thought as a course in the university. There is a lot to learn. There are so many institutions that fail in this aspect. Sometimes I am nervous about complaining to a customer service staff when I have a problem, seeing their stern face alone is enough to have cold feet.
Thank you for your thoughtful comment Kosadriel. And, you’re absolutely correct! One of the critical skills that customer support or customer success personnel must possess is, empathy. They must share the customer’s perspective, feelings and provide assistance based off their ample product knowledge
A good read and an eye opener for excellent customer service.
Thank you for your thoughtful feedback Esther!
You've summed it up. For any company that deals with customers directly or indirectly to succeed in the competitive market, there's need to put effective customers service in place. Thank you for the write up.
Thank you for the comment, Caleb!
Very informative and educative.
Thank you!
Great work Eromonsele! I always imagined customer service as the corporate workers we meet at banking halls or customer care call centers. Now, I realize that it’s beyond that. There’s social media customer support, live chat support, email support, technical support and much more.
This is such an eye-opener!
Thanks for the comment Mary. I’m glad you gained some knowledge. Wait until you hear about customer success, customer relations and account managers.
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