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Grow as an Onboarding Specialist in Seven "Basic" Steps
Happy CSM Week! Here's how to get better at SaaS onboarding
 • 
Eromonsele Oigiagbe

March 2024

Ditch the Certifications! Unleashing Your True CUSTOMER SUCCESS Potential in 5 Basic Steps
Should we all be CCSMs first or...?
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Eromonsele Oigiagbe
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January 2024

The Countdown BEGINS! Sign Up for a Transformative Masterclass on Navigating Customer Support
For 7,500 Naira only, unleash your potential in Customer Support. Registration for Early Birds ends January 31, 2024. Don't miss this one-time…
 • 
Eromonsele Oigiagbe
What to Do When You Pick an "IRATE" Customer's Phone Call
6 actionable tips to help you manage angry customer interactions
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Eromonsele Oigiagbe
2

November 2023

Self-Care Secrets: 7 Ways Customer Service Representatives Can Reduce Stress
Are You in Customer Service? Here are Doable Techniques to Manage Fatigue
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Eromonsele Oigiagbe

October 2023

My Customer Success Story: Diana De Jesus' videos helped my CX career!
This is a self-reported take on my transitioning careers from Customer Support to Customer Success
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Eromonsele Oigiagbe

August 2023

Preserving African Heritage Through Stories: Embracing Our Afrocentric Identity
Honoring our heritage preserves our African identity and deepens our understanding of our diverse continent.
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Eromonsele Oigiagbe

April 2023

Disrupting the Status Quo: Rethinking Customer Service in Nigeria
Sure-fire strategies for improved Customer Service
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Eromonsele Oigiagbe
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